Onyx 38 / Jade X Prime Bundle

Original price was: $1,748.00.Current price is: $1,049.00.

Spare Parts

Setup Guide

RA Service Request

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Topaz Prime

$420.00

For the rider that needs a bit more than a set it and ...

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Topaz 2 – Maestro HV

$149.00

This special edition Topaz 2 has been tuned to work excep...

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Topaz Gen 1

$149.00

The original do-it-all air shock, Topaz Gen 1, provides a...

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RA Request Form

Contact Info

The form below is to create a service request for your product. If you need some quick assistance, please email support@dvosuspension.com -you don’t need to fill in the RA form. Once the form is completed and submitted, you will be contacted with an RA number and shipping/local drop off information. Customers are responsible for shipping to/from DVO Suspension unless previous arrangements have been made.

North American warranties and return authorization (RA) address

DVO Suspension USA
25026 Anza Dr. Unit B
Valencia, CA 91355, USA

Phone
661-295-9500

*Please be sure to write your RA number on the outside of the box and include a copy of your RA confirmation email inside the box.

RA Form

Your Name
Email

Phone
Address Type*

Residential

Business
Address 1*
Address 2
City*
State*
Zipcode*
Bike Year
Bike Manufacturer
Bike Model
Rider Weight (w/ gear)
Ride Hours (per week)
Purchase Date*
MM slash DD slash YYYY

Date of Last Service
MM slash DD slash YYYY

Serial Number*
Look for the laser-etched alphanumeric serial number on the back of your fork crown, or on the housing of your shock.
DVO Product*
Order Number
IMPORTANT, If your product was purchased on dvosuspension.com please add order number. If purchased elsewhere, leave blank.
Reason for RA Service*
Let us know why you are requesting an RA.
Notes
Add additional details here to provide our Factory Technicians more information to more efficiently processes your request.

Tech

RA Request Form

Tech Service Rates

Warranty

Legacy Product Tech Documents

Company

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Product Images

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DVO SUSPENSION INC.

25026 Anza Drive Unit B
Valencia CA, 91355
USA
661 295 9500

Onyx 38 D1 SL

JADE X Prime

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Lower Shock Mounting Hardware

Upper Shock Mounting Hardware

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Topaz Prime

Topaz 2 – Maestro HV

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RA Form

Color *
Size and Travel *	Clear